FAQ
Frequently Asked Questions
Is your Platform Legal ?
Yes, it is 100% legal as our platform offers competitions that are based on skills and not on chance.
Can I play cash game from all state from USA(within America)?
No, you cannot play from all states of the USA. Certain state regulations do not allow/permit to play of cash games which are restricted to play from our platform. For details check Lootmogul.com Terms & Conditions
How is our platform different from other gaming apps ?
We are an influencers-based esports online skill gaming platform for players & influencers to play, compete in contests, and heads up games.
Can I play the contest at any time?
Yes, you can play the contest at any time you wish to.
Can I play from mobile?
Yes, You can play from Mobile and Desktop as well.
Do I need internet connectivity for playing the tournament ?
Yes, You will need to be connected to the Internet for Playing any Tournament
Can I actually win real money on your platform?
Yes, Our platform lets you play with other people for real cash and win money
How much does your platform cost ?
Our platform is 100% free to register and offers you to play for free offers. we also offer tournaments featuring real-money prizes which cost as little as $1.
Do I need to download the app?
No, You can play directly on our platform from any browser using the link: quiz.lootmogul.com
Who is eligible to compete quiz contests on quiz.lootmogul.com?
Anyone over the age of 18 can play on the platform
How do I register on your platform?
You can Signup/register on our platform via your Facebook or Google account (email ID)
I accidentally logged out of my account. How do I get back in?
You can sign in again through your facebook or Google email id which (registered account on quiz.lootmogul.com)
Can we register & login from social ID/account on the platform?
Yes, you can register and log in from your social ID/account.
What happens If score is tied in a Tournament for Multiple players?
The winning Prize will be distributed equally among all.
For how long do the tournaments run?
It may last for 2 minutes as there are only 4 Multiple choice questions to answer
I selected the game/contest to play but exited before the game/contest started. Will the entry fee from my wallet get deducted?
No, the entry fee will not get deducted unless you start playing.
If my opponent and i scored the same points then what happens?
If score or points of 2 or more players is TIE, than winning amount gets equally distributed between the tied player/contestants
Can I pause the game in Middle ?
You will not be able to pause the game in the middle
How can I see my score/rank during the contest/game?
You can see your and opponent's scores on top while the content/game is in progress
I want to to filter tournaments for specific games ?
Yes, you can search game-wise tournaments from the search contests option.
How can I turn of the sound / music on the game platform?
In Profile—Settings—Game Music —off
What are advanced premium Contest/game ?
These are Professional tournaments for specific games with higher winnings.
When do I get my winnings into my wallet ?
The winning amount will reflect in the winnings account under the wallet immediately after the game ends.
What happens, if I get disconnected while playing the game
Your game will end. You might win or lose based on your last recorded score.
What are influencers contest / game ?
These are Tournaments organized by professionals with Tailor made questions
I want to play All Sports quiz ?
Yes, you can play our All Sports Trivia which is free
How many Tournaments can I play in a day ?
Currently, there is no limit on the number of Tournaments you can play. Play more to win more
How to play game?
Click here to know how to play.
Post adding money where can i see my balance ?
The amount added will relect in Deposits under Wallet
What happens if a non US location player registers on your platform ?
The player will be allowed for entering free / Bonus tournaments.He cannot participate for any paid tournaments nor withdraw and winnings.
What is the minimum amount I can add to platform wallet ?
The minimum deposit money you can add to your wallet is $5
Can I deposit only $5,$10 and $50 as mentioned?
No, You can deposit any amount above $5 and can also customize the deposit amount within your platform wallet as per your choice. How do I deposit money? On the home page click Wallet (on the Right side top corner – wallet icon) which will give the option to add money
Why does It asks to enable location while depositing money ?
Yes, we use GPS service to ensure that only US residents are permitted to participate in paid tournaments on our platform.
What is Winnings cash in wallet ?
All the amount won from tournaments will be deposited in Winnings cash.
What is the maximum amount i can add to platform wallet ?
Maximum deposit money you can add to wallet is $1,000
What are the Modes of payments accepted to deposit money to wallet ?
We accept payments through Credit / Debit cards
How do I deposit money ?
On the home page click Wallet (on the Right side top corner – wallet icon) which will give the option to add money
How can I check my wallet statement in detail ?
You can check in Wallet History under wallet
Is it safe to add my card details on the Platform?
Yes, it is 100% safe
Can I deposit via Cryptocurrency? If yes, how?
Yes, you can deposit via cryptocurrency on Lootmogul platform. Signup or Login to Lootmogul platform via various mode, go to wallet section and select to deposit via cryptocurrency.
Which are the cryptocurrencies that are supported on the LootMogul platform?
Our platform now supports deposits through 10 cryptocurrencies, and they are as follows:
Bitcoin (BTC)
Ethereum (ETH)
Tether (USDT)
Dogecoin (DOGC)
Binance Coin (BNBC)
USD Coin (USDC)
Ripple (XRP)
Cordano (ADA)
Polygon (MATIC)
Solana (SOL)
However in near future we will add up more cryptocurrencies to deposit from
How do I deposit via Cryptocurrencies?
Once you are on deposit section of Lootmogul platform. Select payment method to cryptocurrency option, select the crypto currency, enter no. of chips you want to deposit and proceed. A new payment gateway window will open, now follow the following simple steps:
a. Select the preferred crypto wallet or go ahead with BitPay
b. Select the cryptocurrency
c. Scan the QR code or copy and paste the payment details into your wallet.
It’s Done!
Is it a safe and secure way to make my deposits through BitPay?
Yes, it is safe to do so. This payment gateway uses industry-standard security measures such as two-factor authentication and encryption that protects the funds and data of the users.
Is it a lengthy process for a deposit and withdrawal to be processed?
The processing time for a cryptocurrency deposit and withdrawal depends on a number of factors, such as the type of cryptocurrency used, the network traffic, and the processing speed of the trading or exchange platform. However, it can generally take up to a few minutes to a few hours.
Why is my transaction not confirmed yet?
In times of a spike in transactions, there is congestion in the network. This is why many users face unconfirmed transactions of status. It may take more time than usual but it will eventually get confirmed.
When does amount or bonus get deducted from wallet?
Upon participating on paid tournament the match fee is deducted from wallet
What is Bonus cash in wallet?
Amount acquired through promotional activities or through referels will reflect in Bonus
How does Bonus cash work ?
Bonus Cash can be used to enter tournaments and compete for real cash prizes
Can I withdraw the Bonus cash ?
No, you cannot withdraw the bonus cash, only winnings cash is withdrawable
How do I change my Username ?
The username is by default of your Facebook / google email by which you logged in.
Can I use the same Username while logging from Mobile and Desktop ?
Yes,you can login by same username (login through FB or Google) from any device
How do I change my profile photo?
At this moment you cannot change. The profile photo is by default of your Facebook / google email by which you logged in.
After withdrawal of winnings amount where it will be deposited ?
It will be credited to the saved card i.e from where the deposit was made.
Why I am not allowed to withdraw winnings amount ?
You need a minimum winnings balance of $5 to withdraw
I have trouble with withdrawal of winnings amount ?
Please write us on [email protected]
How much time does it take the withdrawals amount to reflect on my card/bank account ?
The withdrawals will reflect in your card/account within 7 working days
Can I Withdraw the entire Wallet Balance amount ?
No, you can withdraw only winnings amount
I Have trouble logging to my account or want to disable it ?
You may write us on [email protected]
How can I contact you?
In Profile section, click on contact us or your queries, suggestion or issue at [email protected]. Support team will respond back within 24 working hours
